Privacy Policy

Last updated: July 8, 2026

IZOnic is a social networking, messaging, media sharing, marketplace, wallet, and community platform operated by Zeke Tech Limited. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you use IZOnic through our website, mobile apps, APIs, and related services.

If you do not agree with this Privacy Policy, please do not use IZOnic. For questions, support, privacy requests, or account deletion help, contact us at support@izonicapp.com or visit https://izonicapp.com/support.

1. Information We Collect

We collect information that you provide directly, information created when you use the service, and information received from service providers that help us operate IZOnic.

Account and Profile Information

When you create or manage an account, we may collect your name, username, email address, password or authentication credentials, profile photo, biography, gender, birth date, relationship status, website, country, city, hometown, language, privacy settings, and other profile details you choose to provide.

Contact Information

We may collect email address, phone number, physical address, shipping or billing address, and other contact information when you register, update your profile, use marketplace or wallet features, contact support, verify your account, or communicate with other users.

User Content

We collect content you create, upload, send, receive, or store on IZOnic, including posts, comments, messages, group and page content, event content, forum content, blogs, offers, marketplace listings, job or course content, photos, videos, reels, audio, files, polls, reviews, reports, support tickets, and other user-generated content.

Messages and Communications

If you use messaging or sharing features, we collect message content and related metadata such as sender, recipient, conversation, attachments, voice notes, shared posts, shared contacts entered by you, and delivery or interaction information needed to provide the messaging service.

Media, Camera, Microphone, and Files

With your permission or when you choose to upload content, we may access or collect photos, videos, audio recordings, documents, and other files. Camera and microphone access are used only for features such as capturing media, voice notes, calls, live features, scanning, or other actions you initiate.

Location Information

We may collect precise location, such as latitude and longitude, when you choose to share your current location or use a feature that requires it. We may also collect coarse location such as country, city, hometown, address information, IP-derived region, marketplace location, or ad audience location settings.

Verification and Sensitive Information

If you request account, page, or business verification, we may collect verification documents such as a passport, national ID, photo, business website, business address, and verification message. This information is used to review verification requests, protect the platform, and prevent fraud or abuse.

Payment, Wallet, Purchase, and Financial Information

If you use wallet, paid content, subscriptions, in-app purchases, tips, recharge, withdrawal, marketplace, or payment features, we may collect payment-related details such as transaction IDs, purchase history, product IDs, payment intent identifiers, checkout session identifiers, receipts, withdrawal method details, bank receipt uploads, wallet balances, and other financial transaction records. Payment card or bank account details may be processed by payment providers such as Stripe, PayPal, Apple, Google, or other supported processors, depending on the payment method.

Device, App, and Technical Information

We may collect device and app information such as device type, operating system version, device name, app version, IP address, browser type, language, identifiers generated for push notifications, OneSignal identifiers, subscription IDs, authentication tokens, logs, and other information needed for security, performance, debugging, fraud prevention, and service delivery.

Usage, Search, Advertising, and Analytics Information

We collect information about how you use IZOnic, including app interactions, searches, views, clicks, likes, reactions, comments, follows, messages, calls, content views, saved items, ad impressions, ad clicks, campaign IDs, marketplace actions, and other activity. We use this information for app functionality, analytics, personalization, safety, and sponsored content or advertising features within IZOnic.

2. How We Use Information

We use the information we collect to:

Create, authenticate, protect, and manage user accounts.
Provide social networking, posting, messaging, calls, media sharing, marketplace, wallet, payment, and community features.
Display profiles, posts, pages, groups, events, listings, ads, recommendations, search results, and personalized content.
Process payments, subscriptions, purchases, tips, wallet transactions, withdrawals, receipts, refunds, disputes, and fraud checks.
Send service messages, push notifications, account alerts, support replies, and important updates.
Measure performance, troubleshoot issues, improve features, prevent spam, detect abuse, and protect users.
Review verification requests, moderation reports, support requests, and policy violations.
Show and measure sponsored content or advertising campaigns inside IZOnic.
Comply with legal obligations, platform rules, payment processor requirements, App Store requirements, Google Play requirements, and enforce our Terms.

3. App Store and Google Play Privacy Disclosures

For Apple App Store and Google Play disclosures, IZOnic may collect data that is linked to your account or identity, including contact information, location, financial information, purchase history, user content, search history, identifiers, usage data, advertising data, sensitive verification information, and other data described in this Privacy Policy.

IZOnic does not currently use Apple's Identifier for Advertisers (IDFA) or App Tracking Transparency tracking to link your data with data from other companies' apps or websites for cross-app tracking. We may show sponsored content or ads inside IZOnic and measure views and clicks using in-app activity.

4. How We Share Information

We may share information in the following ways:

With other users: Your public profile, posts, comments, reactions, pages, groups, events, marketplace listings, and other content may be visible depending on your privacy settings and the feature used.
With recipients: Messages, media, files, locations, and contacts you send are shared with the people or conversations you choose.
With service providers: We use providers for hosting, storage, push notifications, authentication, payments, analytics, media delivery, email, customer support, fraud prevention, and infrastructure.
With payment processors and stores: Payment and purchase information may be shared with Stripe, PayPal, Apple, Google, banks, and other payment providers as required to process transactions.
With advertisers inside IZOnic: We may provide campaign performance information such as impressions, clicks, reach, or aggregated audience information to advertisers who use IZOnic advertising tools.
For legal and safety reasons: We may disclose information to comply with law, respond to valid legal requests, enforce our Terms, prevent harm, investigate abuse, protect rights, or maintain platform security.
Business transfers: Information may be transferred if we are involved in a merger, acquisition, financing, reorganization, or sale of assets.

5. Third-Party Services

IZOnic may integrate or interact with third-party services such as Google Sign-In, Firebase or Google services, OneSignal, Stripe, PayPal, Apple App Store, Google Play, Agora, hosting providers, email providers, and other payment or infrastructure providers. These services may process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services that are not controlled by us.

6. Cookies and Similar Technologies

Our website may use cookies, local storage, sessions, and similar technologies to keep you signed in, remember preferences, secure the service, measure usage, and support platform features. You can manage cookies through your browser settings, but some features may not work correctly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information, including encryption in transit where appropriate. No online service can guarantee absolute security. You are responsible for keeping your password and account credentials confidential.

8. Data Retention

We retain information for as long as needed to provide IZOnic, maintain your account, comply with legal and financial obligations, resolve disputes, enforce agreements, prevent abuse, and maintain security. Some content may remain in backups, logs, moderation records, transaction records, or legal records for a limited period after deletion.

9. Your Choices and Rights

Depending on your location, you may have rights to access, correct, download, delete, object to, restrict, or request a copy of certain personal information. You can manage many account and privacy settings from your IZOnic account settings.

You may request account deletion from https://izonicapp.com/settings/delete when logged in, or contact us at support@izonicapp.com. Deleting your account may remove or anonymize profile information, but some information may be retained where required by law, for security, payment records, fraud prevention, moderation, backups, or legitimate business purposes.

You can control mobile permissions such as camera, microphone, photos, media library, notifications, and location through your device settings. Disabling a permission may limit related features.

10. Children's Privacy

IZOnic is not intended for children under 13. If local law requires a higher age for digital consent, you must meet that age or have valid parental or guardian consent. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and take appropriate action.

11. International Transfers

Your information may be processed and stored in countries other than your country of residence. Data protection laws may differ from those in your location. Where required, we take steps designed to protect information in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date above and may provide additional notice where appropriate. Your continued use of IZOnic after an update means you accept the updated policy.

13. Contact Us

If you have questions or requests about this Privacy Policy, contact us:

Email: support@izonicapp.com
Support: https://izonicapp.com/support
Website: https://izonicapp.com